You Don't Say
Hey healthcare professionals, do you LOVE scripting? If you’re like most audience members I speak to around the country, your resounding...
Show Us Before-and-After Photos
I’ve always had a fascination with before-and-after photos. In the 70s and 80s, when I was growing up, the only redeeming factor of my...
Empathy- the defining moment of the patient experience
There seems to be lots of talk recently about empathy in healthcare. Perhaps we have come to realize that it may be the secret sauce that...
