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Keynote Speaker. Consultant. Empathizer.
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Diary of a DVS
Is it Possible to Deliver on The Patient Experience by Telehealth?
What Patients Say about Their Fear…
A Big Lesson in Baby Steps
Dave Bowie and Healthcare Leaders Could Share a Commonality
4 Must-haves to Achieve GREATNESS in 2016!
It’s All About Us in Healthcare
10 Must-haves in Your Patient-Experience Efforts
Measuring Something That’s Not There
Can Patients Really Judge Our Teamwork?
