A Big Lesson in Baby Steps
Have you ever wondered what makes great healthcare organizations great? I think about it a lot, having had the privilege of working with...
Dave Bowie and Healthcare Leaders Could Share a Commonality
This morning, I awoke to the news that David Bowie died. Truthfully, I can’t name one David Bowie song or album. He shot to fame when I...
4 Must-haves to Achieve GREATNESS in 2016!
1. Aim to be the best! Ever say, “This year my goal is to be average”? No! Who wants to settle for being average? No one! And yet, when...
What Patients Say about Their Fear…
Patients are fearful. And why wouldn’t they be? The hospital environment is as foreign to patients as it is comfortable for us. For...
